Computers and the web are technology-centric.
Enter bots. They are not technology-centric. Bots are human-centric. Time to give PCs and browsers a decent burial. Same goes for mobile…
Computers and the web are technology-centric. Mass consumption of these gadgets, brought to us thanks to the economy of scales, finally reached the point where the novelty totally wore off. As Facebook declared at the cusp of this year’s F8, “let’s pretend computers never happened.” They’re right — who cares about computers and networks and the web? And consequently, who cares about UX?
Enter bots. They are not technology-centric. Bots are human-centric. Time to give PCs and browsers a decent burial. Same goes for mobile apps.