It’s amazing how many people get conversational UX wrong.

Wait, this is exactly how google maps already talks to me when I ask for walking directions. Weird!

It’s amazing how many people get conversational UX wrong. It’s reaching comical proportions, now that the entrenched naysaying encumbents are wasting hours of non-productive time musing over some far fetched scenarios. Soon we’ll read a Medium article explaining how google maps cannot be beat by a chat bot. Imagine needing directions from one location to another, and engaging in the chat with a google bot. You know, “hey bot, how do I get from my house to that fancy restaurant?” The bot: “Leave your house and then turn left, walk 15 meters to the intersection, cross the street and then… blah, blah, blah…”

Wait, this is exactly how google maps already talks to me when I ask for walking directions. Weird!