More intelligent bots are definitely in short supply right now.

However, that promise has yet to come to fruition. But what we do have, right now, is the situation where most of the population is…

More intelligent bots are definitely in short supply right now. We seem to be collectivelly placing high hopes in the so-called ‘deep learning’ and its promise to give us very sophisticated level of service.

However, that promise has yet to come to fruition. But what we do have, right now, is the situation where most of the population is increasingly spending their digital minutes on the chat channels. Facebook Messenger alone is edging toward 900 million active users. In total, stats claim that there are 1.4 billion people using online chat as the primary form of communication.

What these people appreciate about the conversational interface is that it is much more intuitive than the classic one-size-fits-all GUIs. When chatting, there is nothing to learn, and no need to worry about switching the context, downloading an app, configuring it, upgrading it, babysitting it.

So today we can already offer bots that are admittedly rather dumb, but well suited for doing menial tasks and chores. Nothing wrong with that.