The reason GUI is losing to the conversational interface is mostly due to the fact that GUIs are a…

Conversational interface is deeply personalized; each user conversing with some 3rd party builds their own unique thread, which is…

The reason GUI is losing to the conversational interface is mostly due to the fact that GUIs are a one-size-fits-all contact surfaces, and thus feel rigid, cumbersome, and non-emotional. On top of that, each app/service offers their own, unique version of a GUI experience, which is absolutely maddening, and sucks big time, despite gargantuan efforts to standardize the interaction.

Conversational interface is deeply personalized; each user conversing with some 3rd party builds their own unique thread, which is extremely engaging and can be shockingly emotional. Those characteristiscs are unbeatable, and will most definitelly relegate GUIs to the elephant graveyard.

And finally, conversational interface doesn’t come in myryad of flavours, the way GUIs do. If you compare someone’s conversation thread that transpired with another person to their conversation thread that transpired with another 3rd party online service, both threads looks amazingly standardized. Nothing to learn, you just get things done and move on with your life. That is an unbeatable value proposition, the one that GUIs, in their long and lustruous reign during the past 30 years, never managed to make even a dent in.